Support
Get help and connect with the CoderspaE community
Support Channels
💬 Discord CommunityFASTEST
Join our active Discord server for real-time help, discussions, and community events.
- • #general-help - General questions
- • #api-support - SDK and API issues
- • #battle-help - Battle-related questions
- • #announcements - Platform updates
📧 Email Support
For account issues, billing questions, or detailed technical problems.
- • Response time: 24-48 hours
- • Include your username/email
- • Attach screenshots if helpful
- • Describe steps to reproduce
🐛 GitHub Issues
Report bugs, request features, or contribute to our open-source SDKs.
- • SDK bugs and improvements
- • Documentation issues
- • Feature requests
- • Community contributions
💼 Enterprise Support
Dedicated support for enterprise customers with priority response times.
- • 24/7 priority support
- • Dedicated account manager
- • Custom integrations help
- • SLA guarantees
Self-Help Resources
📚 Documentation
Comprehensive guides, API reference, and tutorials.
❓ FAQ
Answers to the most frequently asked questions.
🎥 Video Tutorials
Step-by-step video guides for common tasks.
Community Guidelines
To ensure a positive experience for everyone in our community, please follow these guidelines:
✅ Do
- • Be respectful and constructive
- • Search before asking questions
- • Provide context and code examples
- • Help others when you can
- • Use appropriate channels for your topic
- • Report bugs with detailed reproduction steps
❌ Don't
- • Spam or repeatedly ask the same question
- • Share sensitive information (API keys, passwords)
- • Post off-topic content
- • Use offensive or inappropriate language
- • Direct message staff without permission
- • Promote competing platforms
System Status
Platform Status
Check the current status of CoderspaE services and any ongoing incidents.
Operational
Operational
Operational
Operational
Contact Form
Need to contact us directly? Fill out this form and we'll get back to you within 24-48 hours.
Emergency Contact
🚨 Critical Issues Only
For security vulnerabilities, data breaches, or platform outages affecting large numbers of users:
Security:security@coderspae.com
Emergency:emergency@coderspae.com
Please use regular support channels for non-emergency issues.